Delete all the files and folders inside it except for LocalContent. In the command box that opens, type %ProgramData%/Origin then click OK. If they are, end the tasks to close them. Make sure that Origin.exe and OriginWebHelperService.exe aren’t there. To double-check, open Task Manager and go to Processes. If it isn’t, you won’t be able to complete all the steps. Double-check that Origin is fully closed. If Origin is running, close it by clicking Origin in the menu bar then Exit. Find EA and click the downward arrow to expand. If you can’t open EA Desktop, you can also follow these steps to clear your cache. Select the three dashes in the far-left corner of EA Desktop. 
If you're having trouble with any of these steps for EA Desktop, you can switch back to Origin while we're still in Beta testing. The EA Desktop app is currently in Beta, so only some players have access.
games that seem to be “missing” from your EA Desktop Collection or Origin Library. game downloads or updates being stuck on a certain percentage or on “Waiting for download”. EA Desktop or Origin being stuck in offline mode or not updating itself. Those issues include, but aren’t limited to: Clearing your cache can help fix common issues. Sometimes things don’t work quite right with EA Desktop, Origin, or your games. Cleveland Browns is a registered trademark of the Cleveland Browns LLC.If you’re having problems with your games, try clearing your device’s cache to help fix a few different issues. This site is neither endorsed, nor sponsored by, nor affiliated with Cleveland Browns or NFL Properties LLC. Your California Privacy Rights/Privacy Policy.
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